Setup guideLicensing & updates

Activate or move a software license

Choose the procedure that matches your situation before replacing, erasing, or retiring the currently activated workstation.

In this article

Choose the correct procedure

Activate a TEPS license on a workstation Move an activation to a replacement computer Download an approved software update

Before you begin

  • Record the current computer name, application name, and exact version.
  • Confirm which license and location the workstation uses.
  • Verify the replacement computer meets the application and macOS requirements.
  • Back up the application settings and the production data required by the product-specific move procedure.
  • Keep the original workstation available until the new installation has been tested.

When the original workstation is unavailable

Do not purchase another license or repeatedly attempt activation. Open a support request with the organization, location, application, license information, old computer name when known, and the reason the original system cannot release the activation. Never place a license key in a public or shared note.

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